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How long does shipping take?

Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.

How long will it take to ship my order?

We offer two shipping options within South Africa: Standard shipping takes 3–5 business days. Express shipping takes 1–2 business days, and all orders include a tracking number.

I'd having issues placing an order?

.Contact us at info2innovwallpanels.co.za or WhatsApp us on 064 524 684
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I want to return or replace my order?

We have a 14-day return policy, which means you have 14 days from the date you receive your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at order@innovwallpanels.co.za. Please note that returns will need to be sent to the following address: STAND NO 745 MATIKO-XIKAYA

NEXT TO SHIPHAMELE PRIMARY SCHOOL
LULEKANI
1392
Limpopo
South Africa, 
+27 0765370233/+27150006910
order@innovwallpanels.co.za.

I'd like to cancel my order?

We have a 14-day return policy from the date you receive your item. To request a cancellation or return, please contact us as soon as possible at order@innovwallpanels.co.za or call +27 076 537 0233 / +27 15 000 6910. Items must be unused, in their original packaging, and accompanied by proof of purchase. Once your return is accepted, refunds are processed to your original payment method within 10 business days. Please note that sale items and gift cards are non-refundable.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.